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Support
Your journey only starts when you purchase a Rhinomax camper. Our support team is dedicated to ensuring your happiness and keeping you moving, no matter where you are, by assisting with any issues you may encounter.
Service
Our dedicated Service and Warranty team are on hand to answer questions and help to resolve any issues you might face. With a national network of recommended service & repair centres we can deal with issues quickly and effectively. To find your closest Cruisemaster service centre hit the link below or contact our service centre.
https://cruisemaster.com.au/national-service-network/
Email: service@rhinomax.com.au
Phone: 07 5338 7240
Warranty
June 2024 – current warranty policy
All Rhinomax Campers come with a minimum 2-year manufacturer’s warranty plus extended warranties on major components. Installed appliances including electrical components, cooker, water heater, and batteries, are covered by either our 2-year warranty or the manufacturer’s warranty whichever is greater.
Suspension – Lifetime*
Cruisemaster now offers an industry leading lifetime warranty on suspension arms and mounting hardware, along with a 3-year warranty on all major suspension components.
Chassis – 5 year
The Rhinomax chassis and integrated subframe are now covered by our extended 5-year warranty. Constructed from Australian steel, you can travel with confidence wherever you go.
Batteries – 5-year
Our industry-leading extended 5-year warranty now covers all lithium batteries. We only install the very best long-life batteries to power your needs for years to come.
Frequently Asked Questions
What is the email address for service inquiries?
The correct email for inquiries is service@rhinomax.com.au
What is the email address for general inquiries?
The correct email for inquiries is now info@rhinomax.com.au
Can you provide details about the Service and Warranty offerings?
Certainly! Our Service and Warranty team is dedicated to supporting you throughout your journey with Rhinomax campers. We provide a national network of recommended service & repair centres for quick and effective issue resolution. For more details, visit our service centre at https://cruisemaster.com.au/national-service-network/. You can also reach us via email at service@rhinomax.com.au or by phone at 07 5338 7240.
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